Cookies Policy | Powerup Casino

1. What are cookies?

Cookies are small text files or similar data files that are placed on your computer, tablet, mobile phone or other device when you visit a website. They allow a website to recognise a device, remember certain information and support features that make the website work more effectively. Cookies do not usually contain information that directly identifies you, although information associated with a cookie may sometimes be linked with personal information held by us or our service providers.

Powerup Casino may also use technologies that work in a similar way to cookies. These may include pixels, tags, software development kits, local storage and other tracking or storage technologies. In this policy, we use the term cookies to refer to cookies and similar technologies unless stated otherwise.

Some cookies are placed directly by Powerup Casino. Other cookies may be placed by service providers or third parties that support website functions, security, analytics, communications or other services. The availability and use of particular cookies may change as the website, its features or its service providers change.

How long cookies remain on your device

Some cookies are temporary session cookies. They are generally deleted when you close your browser or end your browsing session. Other cookies are persistent cookies. These remain on your device for a period of time, or until they expire or are deleted, and may help remember your preferences when you return to the website. The retention period can vary depending on the purpose of the cookie and the settings applied to it.

2. Why we use cookies

Cookies can help us provide a secure, reliable and convenient online experience. The precise cookies used may depend on the pages you visit, the device or browser you use, the services available to you and your cookie preferences. We may use cookies for the following purposes:

Strictly necessary functions, such as maintaining a secure connection, supporting account or session functions, remembering security settings and helping the website operate as intended.
Account and preference functions, such as remembering selected settings, language or display preferences and helping you move between pages without repeatedly entering the same information.
Security and fraud prevention, such as identifying unusual activity, protecting accounts, supporting age and identity checks where applicable, and helping detect misuse of the website or services.
Performance and analytics, such as understanding how visitors use the website, identifying errors, measuring page performance and improving content, navigation and functionality.
Personalisation, such as remembering choices and presenting content or features that are more relevant to your use of the website.
Marketing and communications, where permitted and where relevant consent or another lawful basis is required, such as measuring the effectiveness of campaigns or helping manage advertising and promotional communications.
Compliance and record keeping, such as supporting responsible gambling processes, legal obligations, audit requirements and the investigation of suspected breaches of applicable terms or law.

Cookies may help us distinguish between genuine activity and automated or harmful activity. They may also help us understand whether a page, link or feature is functioning properly. Information collected through cookies may be combined with information you provide to us or information collected when you use our services. We handle that information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Cookies used by service providers

We may use carefully selected service providers to help operate, secure, analyse or improve the website. These providers may place or access cookies on our behalf, subject to their contractual obligations and applicable privacy requirements. Some providers may process information outside Australia. Where this occurs, we take steps that are appropriate to the circumstances and consistent with our Privacy Policy.

3. Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept or reject categories of cookies that are not strictly necessary. Your choices may be saved for a period of time. If you clear your browser data, change devices or use a different browser, you may be asked to make your choices again.

Strictly necessary cookies may not be optional because they are required for core website functions, security or the delivery of a service you have requested. If you block these cookies, parts of the website may not work properly, and some account, login, security or transaction-related functions may be unavailable.

Browser settings

Most browsers allow you to view, block, delete or limit cookies through their privacy or settings menus. You can usually choose to receive a notification before a cookie is stored, block cookies from particular websites, block third-party cookies or delete existing cookies. The steps vary between browsers and devices, so you should refer to the instructions provided by your browser or device manufacturer.

Disabling cookies does not necessarily delete information that was collected before you changed your settings. It may also affect the appearance, performance and functionality of the website. For example, you may need to enter information again, lose saved preferences or be unable to access certain features. Blocking cookies may not prevent all forms of measurement or similar technology from operating.

Mobile devices

Your mobile device or operating system may provide controls for limiting advertising, tracking or access to device information. These controls are separate from your browser settings and may not affect every cookie or similar technology used by the website. You should review the privacy settings available on your device and in any application you use to access our services.

4. Privacy, updates and contact

Information collected through cookies may include technical and usage information, such as your device type, browser type, approximate location, operating system, pages viewed, links selected, session activity, time spent on pages and general interaction with the website. Depending on the circumstances, this information may be treated as personal information under applicable law. We use, store and disclose it only for legitimate business purposes, to provide and improve services, to protect users and the website, to comply with legal obligations, or as otherwise explained in our Privacy Policy.

We do not use cookies to remove your responsibility to protect your account or device. You should use a current browser, keep your device and security software updated, avoid using an account on a shared or unsecured device where possible, and sign out when you finish using the website. You should also take care when selecting links or downloading files from unknown sources.

The website may contain links to third-party websites, applications or services. Those third parties may use their own cookies and privacy tools. This Cookies Policy does not control how third parties collect or use information. You should review the relevant third party's privacy and cookie information before using its services.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes in technology, website features, service providers, legal requirements or our information-handling practices. When we make a material change, we may provide notice through the website or another appropriate channel. The updated policy will apply from the date stated in the revised version. We encourage you to review this page periodically so you remain aware of how cookies are used.

Questions or requests

If you have questions about this Cookies Policy, want to understand how your information is handled, or wish to exercise a privacy right available to you, please use the contact or privacy request channel made available on the website. We may need to verify your identity before responding to a request. Our response and any applicable process will depend on the nature of the request and the requirements of applicable law.

By continuing to use the website after reviewing any cookie notice or updated policy, you acknowledge that cookies may be used in accordance with your selected preferences and this Cookies Policy. Where consent is required, we will seek it through the relevant cookie preference tool or another appropriate method.