Contact Powerup Casino

If you need help with your Powerup Casino account or have a question about our services, contact our support team at support@powerup-casino.best. Please provide enough information for the team to understand your request and assist you efficiently.

Powerup Casino holds a licence issued by the Anjouan Gaming Authority under reference number ALSI-152406053-FI4. All transactions and player data are protected with SSL/TLS 1.2 encryption.

How to get in touch

For assistance by email, write to support@powerup-casino.best. Support can help with general questions and account-related concerns. When sending a request, use the email associated with your account where possible and explain the issue clearly. This helps the team review your question and provide relevant guidance.

You may contact support about topics including:

Account access, profile details and verification questions
Deposits, withdrawals and payment-related concerns
Bonus terms, eligibility and general promotion questions
Technical problems, website errors or account features that are not working as expected
Responsible gambling requests, including questions about taking a break or limiting your play

Information to include

To help support respond faster, include your account email address or username, a short description of the issue, and any relevant details such as when the problem occurred. If appropriate, attach screenshots showing an error or explaining the problem. Do not send your password or other sensitive security information by email.

Response times can vary depending on the subject and the information required. Support will usually reply within 24 hours, although some requests may take longer to review. Please avoid sending multiple messages about the same issue, as this may slow down the response process.